Hello,
I have a flow that takes an order record and if it contains specific products (Apple and Banana) it then deletes those products off the original order and creates an
#Flow #Orders #Automation order for each product.
The flow has been working fine for a few weeks but now it fails. After it creates a new order for Banana it fails to create one for Apple. It says " Error Occurred: This error occurred when the flow tried to create records: DUPLICATE_VALUE: duplicate value found: Customer_reference_number__c duplicates value on record with id: 8016900000EDHlU. "
Customer_reference_number__c is set to require a unique value. In my flow, I have the new orders reference codes set to be entered as 'Original reference_Banana' or 'Original reference_Apple'. I can see in my flow it has used the correct name for both the new banana and apple orders. I also see that the salesforce record ID's are unique as well.
So I don't understand why it's failing, or more interestingly why it has started to fail now. Any advice?
@Ashley Gray Mueller I found this thread in a Google search as I am having this same issue. Did you find a fix for this?
