Hello Trailblazers and @Elna Miller ,

I understand the Email-to-case threading update was due to be updated in Summer '21 so replies to Email Notifications would no longer create new cases.

For example if a automated email is sent out via a Flow and the customer then responds to that email the response would currently generate a new case.

However the KB Article and FAQ have since been updated to say this is coming 'soon' instead.

Is this now targeted for a future release as it's causing issues on each Service Cloud Implementation with automated emails presently?

Thanks, Tom