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Hello together,

 

I'am struggeling with the fact that there are only two items available in the offline preferences on the salesforce mobile app (tasks + dashboards).

 

Do you have any idea, why all other items are not visible?

 

Thank you!
9 件の回答
  1. 2021年3月24日 19:02
    Daniel - with the help of Salesforce Support, we troubleshot this down to having to add "Smart Search Items" to Salesforce  Navigation.  See Screenshot.  Also, after adding Smart Search Items, I logged out of Salesforce Mobile App, Re-logged in, went to Settings > Offline Cache > Start Caching.  Then under Settings > Offline Preferences, all of the expected items (objects) were available.

     

    Daniel - with the help of Salesforce Support, we troubleshot this down to having to add
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