I have a flow which looks at a Lead's 'Lead Source' field for a specific value and if it matches, it updates two fields and then sends an email alert to me regarding the lead that just came in. For some reason, it is sending the email more than once a few hours after the initial email is sent. At that point I have a thread of 3 emails of the same alert.
Any ideas on how to get this to only send once?
4 件の回答
This is probably becuase the criteria is still matching. You should update a field on the lead in the process builder saying "email sent" and check agaisnt that in your critera so that you can ensure it's only sent one. Right now it sounds like no criteria exists that would prevent it from meeting the conditions again so it emails continuously.
