I have a question regarding brand new Einstein Functionality within Salesforce Marketing: Einsteing Engagement Frecuency.
When I check the metrics that Einstein calculates, I see that there are several Subscribers who apparently have received a lot of emails (they are oversaturated). But seeing the emails, which most of them are from our internal team, I guess that Einstein is taking not only real emails sends but also test email sends.
Can someone confirm this? I don't find any info about this.
Thank you in advance.
4 件の回答
I think it will consider test emails as well.
As it has no way to recognize if your email is a test email.
