
1 件の回答
Hi Andre,
Are you looking for a solution to prevent your team from sending more than 1000 mass emails or do you want to decrease the 5000 limit to 1000?
The 5000 mass email limit is per organization, you would have to confirm with the support team if it is possible to decrease the limit. If you wish to prevent users from sending more than 1000, you may consult a developer if it is possible to use VisualForce page to create a custom mass email page with a specified limit.
You may also post this question on our Developer Community Forums for suggestions and advice:
https://developer.salesforce.com/forums
I hope this helps!