I am trying to reduce the time of Supervisors open WOLI by WOLI to check Service Resource Service Reports. I tried to generate a Report as well, but it doesn't seem possible.
1 件の回答
Hi Erica,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Service Cloud group below to collaborate with the experts for best practice and advice.
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A0000001yCOSAY
Hope this helps.
Regards,
JM