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Hi guys,

 

I will appreciate any ideas regarding this issue.

 

I want to fill in the 'Related To' field in the activities which were attached to a Contact during a Lead conversion.

 

1) I created a process for a Lead object via a process builder.

 

2) Set up a condition that a current Lead’s record was converted and a Lead’s Converted Account ID wasn’t null.

 

How to fill in the ‘Related To’ field in the activities during a Lead Conversion

 

3) Set up an action that had to update the Lead’s task records with an ID of the future converted Account.

 

User-added image

 

But unfortunately, it didn’t update the ‘Related To’ field in tasks after the Lead had been converted.
6 件の回答
  1. 2020年9月4日 13:09
    Ooo wait I was thinking in terms of generating new Tasks. Yes, the answer @Eric posted is correct. If you want to create new Tasks, then the way I posted above would be how you do it. With that being said, you don't have to do anything.
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