Today there are three options in the Entry criteria in Journey Builder:
- No re-entry
- Re-entry anytime
- Re-entry only after exiting
I would need a fourth option saying "Re-entry after '1 year' " or similar. Is that function possible to use in another way?
2 件の回答
Hi Amanda - an alternative that's worked for me is to include a field in a data extension called something like "latest_exit_timestamp". Ensure that this DE is included in your Contacts data in Contact Builder. Then, add an Update Contact activity to the end of your journey to set this timestamp to the current date/time. Finally, create/update the filter used by your journey's entry source to only include records where this timestamp "is null" OR "is on or before today minus 1 year."
The cool thing about this method is that you can use it across multiple journeys to basically control send frequency, especially in cases where you're worried about oversaturation.
Best,
Nick
