I having a problem with my milestones implementation, the standar component of milestones tracker is showing a different time with relation to target response time in the object casemilestone since the same creation of case.
Example: If I create a case today and it applys a milestone with target response of 5 days, so in the milestone tracker component showing 4 days and 30 min or 3 days, etc.
Anyone knows which can be the problem?
1 件の回答
Hi Alvaro,
Sorry for the inconvenience. In case you don't receive a response here, may I also suggest joining the Service Cloud group below to collaborate with the experts for best practice and advice.
https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A0000001yCOSAY
Hope this helps.
Regards,
Jayson
