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Hi- I'm trying to import translations into production using our Sandbox Translation Export file.  The system keeps telling me it will email me when it is complete, but I don't ever receive an email.  I've checked on the translations the next day to see if the import was successful, but nothing changed with the production translations.

 

If I export translations from our sandbox, do I need to do something to that file before importing it into Production?

 

Is there a place I can go in production to see an error log for the translation import file?
1 件の回答
  1. 2018年8月14日 18:51
    Hi Amber,

     

    Here's an article regarding the possible reason why the translation is not being imported:

     

    https://help.salesforce.com/articleView?id=000176458&type=1

     

    You may also check this known issue article below to confirm if this is the possible cause of the issue:

     

    https://success.salesforce.com/issues_view?id=a1p30000000eXwLAAU&title=translation-workbench-is-not-importing-the-translation-values-which-are-the-same-as-the-org-default-language-translated-values

     

    Thanks!
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