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Topics#Data Managementpavan tutu の質問
pavan tutu が「#Data Management」で質問
2014年12月23日 7:08

Need a suggestion on Event Meeting Request to be added in outlook Calendar of the customer with fewer steps

Hi, I need a suggestion here, actually if I send a Meeting request in Event by adding the leads as invitees, Leads get an email in which they can accept or decline and Add to Outlook as well. This process involves quite lot steps, like :

 

1. Respond to the Event (Meeting Request)

 

2. Accept or Decline

 

3. Add to Outlook

 

4. Download the .vcs file 

 

5. Doubleclick on the .vcs file 

 

6. Save in Outlook calendar

 

This seems quite too many steps for the customer. 

 

Need an App which can reduce the above steps and the user can add the Event to his Outlook with a single step as he responds to the request.

 

Thanks,

 

Pavan.
1 件の回答
  1. Jeff May
    2014年12月23日 12:34
    The problem you are running into is that you don't know what email client the user could be using. I would take a look at event planning solutions (like Eventbright as just 1 example) from the AppExchange.  These all work in about the same way:  

     

    1) You send an invite

     

    2) Recipient clicks on a link and registers for the event

     

    3) User gets an email with event details

     

    4) Your Salesforce record is updated with their registration.

     

    Try searching the AppExchange for 'Events' or 'event planning'
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