I recently came across a situation where I see the desired outcome on Salesforce Mobile (iOS) but I don't see it on my main web-version / Salesforce Classic. It's a relatively simple situation -- I have a custom object, and when a user is on the custom object's record page, clicks on a button to create a new record type of a different custom object, it should pull the associated Account Name in the designated field.
I found the following Known Issue, and see that it has been fixed (https://success.salesforce.com/issues_view?id=a1p3A0000018AsJQAU&title=predefined-valute-for-account-name-does-not-populate-when-creating-an-order-record-via-an-action-from-any-object), but I wonder if I am doing something wrong that it does not show up on my web / Salesforce classic instance.
I would greatly appreciate your suggestions. My team is not yet ready to convert to Lightning Experience.
