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Topics#EmailNirodha Udawela の質問
Nirodha Udawela (BizCover) が「#Email」で質問
2017年5月24日 6:48

I have two email-to- case

email address but only one works when a customer replies to the email. it will shown in the activity history, other will be recived on email but wont show on salesforce.

 

email1@company - recieve emails on outlook, shows email by customers on salesforce

 

email2@company - recieve emails on outlook, but doesnt show reply email by customers on salesforce
2 件の回答
  1. Nitish Singhal (Fonterra)
    2017年5月24日 8:12
    And is your email address verified in Salesforce? Until you get it verified, it won't work. Please check. 
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