お気に入りJayashree prakash-kumar が「#Collaboration」で質問2016年6月23日 13:45I have created 3 new queues and assignment rules to assign cases to appropriate owners. The rules are firing correctly and the owner is getting updated with the correct queue name but the cases are not appearing in the queue views. Any suggestions?12 件の回答並び替え日付で並び替え役に立った順で並び替え日付で並び替えコメントをさらに読み込む...Jayashree prakash-kumar2016年6月23日 14:57The 1st image is the case with the case owner assigned to the queue and the second image is the list view of the queue. When I search for the case number, it does not exist in the list view.コメントを追加回答を記入...太字斜体下線取り消し線箇条書き番号付きリストリンクを追加コードブロック画像を挿入ファイルを添付リンク URLキャンセル保存0/9000返信
Jayashree prakash-kumar2016年6月23日 14:57The 1st image is the case with the case owner assigned to the queue and the second image is the list view of the queue. When I search for the case number, it does not exist in the list view.