But what if an agent wants to ask the patient questions over the phone? I would like the option for the agent to complete the survey for the patient. Based on the Spring '18 release readiness video, this seems to be an option, but I can't figure out how to enable it.
2 件の回答
@ed - The screenshot I posted is from the same link which you shared, look at the video at time of 1:54.
Adam partly answered my question on my separate post, but didn't respond to my follow-up.