Partner users are able to successfully launch either community with their single Partner account credentials, but if a System Admin resets the Partner User's password, they receive the standard Salesforce email notification with the name of the Support Community and the Support URL instead of the Partner Community.
So, a few questions:
- Is there a better way to setup the Partner Users?
- Is there a way to change the email being sent to reference the Partner Community instead of the Customer/Success Community?
Keep in mind, I'm talking about the standard email template with merge fields:
Hi {!Receiving_User.FirstName},
Your password has been reset for {!Community_Name}. Go to {!Community_Url}
Thanks,
{!Organization.Name}
3 件の回答
I am having the same issue with multiple communities getting the wrong {!Community_Url} inserted into the email templates. Did you find a solution? @Sachin Das the links you provided did not help.
