AND(
ISCHANGED( ssbaAllowed__c ),
ssbaAllowed__c = TRUE)
This is working fine, except that the evaluation critiera is currenlty set to created, and ever time it's edited which means that there are some duplicate emails being sent when the record is edited.
If the SSBA Allowed checkbox is changed and is now equal to true, I want the email to fire but it should only fire once (created, and any time it's edited to subsequently meet criteria). With this formula, I can't use the ISCHANGED operator for that evaluation criteria type.
Does anyone have some suggestions? I'm sure that I'm overthinking this but would like some suggestions.
Thanks!
6 件の回答
Worth burning a field? You could automate checking a checkbox for a "one and done" and add that to the firing criteria. That way the email would never be double sent.