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 We have CaseSwarm enabled but get an error in the Portals when trying to create a case. See attached image.

 

Any assistance would be brilliant

 

Thanks

 

Phil

 

_img alt="User-added image" src="http://i51.tinypic.com/4vs0lt.png" /_

 

Edited: Screenshot not great quality so here is the error message:

 

Error: Invalid Data. 

 

Review all error messages below to correct your data.

 

Apex trigger caseSwarm caused an unexpected exception, contact your administrator: caseSwarm: compiling trigger body caused by: line 76, column 9: sObject type 'EntitySubscription' is not supported.
1 件の回答
  1. 2011年1月2日 16:48
    Yes, that's because it's trying to access a Chatter object (EntitySubscription) but can't do so as a portal user.  The Apex *should* be running in system context, but sometimes, as here, it runs in the user context.  Unfortunately I think your only recourse is to disable that package for now.
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