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I need contacts to be visible to users in the role hierarchy above the contact owner even though the contacts are not attached to an account.

 

Is there any possiblity to change the standard settings "Contacts not associated with accounts are private and cannot be viewed by other users or included in reports" accordingly?

 

My Organization does not want to use Person Accounts.

 

Best regards,

 

Jennifer
4 件の回答
  1. 2012年3月8日 11:21
    while best practice is a great thing (I know , I was a CSM in Salesforce for 4 years preaching best practice).  There are always situations where one size does not fit all, and customer have requirements that are not always typical or best practice - but are right and normal business for that particular customer.
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