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Does anyone know if it is possible to send a mass follow up email to a previous campaign, almost as if I am replying to a personal email? I am looking to send a follow up email to an mass email I sent two weeks ago but want to include the original message with the time stamp and header inforamtion below it. Thanks for the help!
1 件の回答
  1. 2013年3月18日 19:45
    Assuming you included yourself in the mass email, you may be able to click Reply, copy the contents, paste and save them into a Salesforce.com email template, and then use it for a mass email to the same View.

     

    Unfortunately there is just no way to Reply All to a mass email and hit everyone from the original sent. Mass email doesnt work like an Outlook message sent to a group of people in the To or Cc fields. Think of it more like how Bcc works, where if you clicked Reply All, it would not include the Bcc'd recipients.
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