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James Archer が「#Data Management」で質問
Hi All,

 

We have a high volume of lead enquiries for different projects and we are uploading through .csv import wizard. When a lead is already registered it has under a picklist the name of the project they previously registered for. However, we would like it to update the list to select an additional project from the picklist, even though the lead is already in salesforce ie:

 

January - Lead enquires about "project a" 

 

February - same lead enquiries but about "project b"

 

is there a way to have the upload wizard add another selection in that picklist even though the lead already exists. So have the new data update and select an additional "project b" to the same picklist?

 

Thanks,

 

James
5 件の回答
  1. 2014年2月13日 21:29
    Multiselect picklists store their values as a single text string. The only way to update them is to have a single row in your CSV file that holds all the selected values you want for each record.  

     

    Its just one of the reasons MSP's are more trouble than they are worth.
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