I just sent out a mass email with the first name as a merge field. All of the recipients received the email with MY name in that space only as Dear Karen. Code used was {!Contact.OwnerFirstName}. How do I correct?

Question

I just sent out a mass email with the first name as a merge field. All of the recipients received the email with MY name in that space only as Dear Karen.  Code used was {!Contact.OwnerFirstName}. How do I correct?

Sunil Sarilla · Answer

Hi Karen,   It should be Dear {!Contact.FirstName}

I just sent out a mass email with the first name as a merge field. All of the recipients received the email with MY name in that space only as Dear Karen. Code used was {!Contact.OwnerFirstName}. How do I correct?

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