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Topics#Desktop IntegrationJennifer Kwan の質問
Jennifer Kwan が「#Desktop Integration」で質問
2011年10月19日 21:33

Click to call causing computer to lock up

We're using Shoretel. Whenever one of our sales reps would do click to call when she's logged in in Salesforce, her computer would lock up.

 

Any ideas? Not sure if this is a Salesforce issue or a Shoretel issue? 

 

Thanks
2 件の回答
  1. Patrick Hogan
    2016年11月16日 16:09
    Hi Jennifer! How is your SF CRM linked to your Shoretel phone? Have you tried CTI to connect the two? CTI can seamlessly connect CRM and phone, eliminating glitches like this and other configuration problems. Our company Tenfold can help you out on CTI if you're interested. We support both SF and Shoretel. https://www.tenfold.com/integrations/salesforce/shoretel
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