1 件の回答
Hi Peter, give this a shot.
Right-click the system tray icon on your desktop and select Settings....
Click Next, and choose the Outlook folders you want to sync with. You can use your default folders or click Change Folder and select or create a folder that's within your default folders or the main Mailbox folder.
Click Save.
Salesforce for Outlook will attempt to synchronize again.
If the issue persist, please follow the steps below:
Right-click the system tray icon on your desktop and select Exit.
For Windows Vista or Windows 7: Click on Start and type: "%appdata%". For Windows XP click on Run and type %appdata% and click OK
Open the salesforce.com / Salesforce for Outlook.
Delete the DB folder and close the window.
Open Salesforce for Outlook from your Programs menu, and it should automatically bring the login screen, if it doesn’t, right-click the system tray icon on your desktop and select Settings....
Enter your Salesforce username and password.
Click “Approve”. This creates a secure connection between Outlook and Salesforce. You won't have to log in again unless you encounter an error. If you click Deny, you'll return to the previous step.
Click Next, and choose the folders you want to sync. You can use your default folders or click Change Folder and select or create a folder that's within your default folders or the main Mailbox folder (see the screen shot below)
Click the configuration link to see more details about how you're configured to sync.
If you want to include private records, you can check them and click Save.
Click Next, and then click Done.
Salesforce for Outlook will attempt to sync again.
