Hi, I wanted to let y'all know that I passed the certification exam on Dec 23rd. I took the practice exam in early December and I reached to Katrin with my score. She provided me links to various areas that I needed to focus on.  I revised the materials that she shared a couple of times.

Based on advise from this community, I purchased the Salesforce admin practice exams by Mike Wheeler on Udemy (3 exams for $17) and took a fourth practice exam in focusonforce. The additional material shared by Katrin was pivotal in me passing the examination. Am looking forward to participating in the Non-profit program and continue into service cloud certification in 2021. Wishing y'all a Merry Christmas and a Happy New Year too!