Salesforce Inbox:
Client is using Outlook. Calendar Events sync to Salesforce as a new calendar, not the user's calendar. Hence, these events do not show up on the Today's Events lightning component. How do we get all calendar events to appear on the Today's Events component?
Without this, the client is questioning the value of the license fee. It doesn't make sense to them for each user to have two calendars in Salesforce.
2 件のコメント
SF Inbox: Outlook Events do not create an Event record in SF, hence the activity is not measurable. SF just shows a window in Outlook. One of the major failings of SF Inbox. Therefore, they will not appear in Today's Events component.
