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🐺🐺 [Picks from the Pack: Customer Success] 🐺🐺 June 5, 2020

NEW CONTENT EVERY WEEK! Be sure to read your weekly digest email on Monday mornings to catch our latest newsletter.

 

FEATURED WEBINAR

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How to Cultivate a Culture of Giving Back

Wednesday 6/11 @10am PT | 1pm ET

Register: https://attendee.gotowebinar.com/rt/8219416073311784463?source=pickspack 

 

Set the foundation for a culture of giving back by fostering employee-led #GiveBackTogether initiatives. You'll hear from Salesforce employees who collaborated with colleagues, connected with supportive leadership, and found ways to help their own communities. We’ll go over key collaboration tools and inspire you to make a plan, organize, and build a culture of giving back.

 

❤️  Summer ‘20 Resources ❤️ 

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🚩 Release Readiness Live starts June 9 

🚩 Check the schedule, register, and save the dates!

🚩 Release Overview Deck https://bit.ly/Summer20ROD

🚩 Marketing Cloud May 2020 (Summer '20) New Feature Overview 11/6 @ 9am PT | 12p ET

 

More Upcoming Virtual Events

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@Iman Maghroori's Webinar Series: Introduction to Digital Engagement

6/9 @11am PT | 2pm ET

 

Service From Home: How to Accelerate Your Business After a Field Service Disruption

6/9 @9am PT | 12pm ET

 

Register for Virtual Camp Success, global!

June 16 in AMER: B2C Commerce Cloud Holiday Readiness

June 15 - 18 in APAC: Sales, Service, Reports and Dashboards, Marketing Cloud, Content Builder and Social Studio

 

COMMUNITY HIGHLIGHTS

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New resources to help you re-open your business safely

 

RECAP: Securing Salesforce Account Access with MFA, and Register for our APAC session

 

6th State of Marketing Report Uncovers Trends to Navigate Change

 

NEW tips from @Bhavin Patel

- Hunt Down Duplicates and troubleshoot Duplicate Rules

- Troubleshoot Deliverability of MC Previews & Test Sends

 

Admin updates from @Rachel Mincarelli

- Volunteering Your Salesforce Admin Skills for Good 

- Using Live data to Test Flows and Processes.

 

#Picks from the Pack - Customer Success

 

@Elna Miller @Cristina Moscoso @Kylie Harriman @Molly Scholes @Kirsten Lobley @Diana Carter @Lauren Brady @Leigh-Anne Nugent 

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