- We have a process that executes after a Case is updated. It's purpose is to update the Case's Contact record.
- The Contact object's Account field has a Lookup Filter. The filter was added AFTER some records were created with values that would now fail with the current filter.
- The Case record is updated, executing the Process.
- The Process attempts to update a custom field on the Case's parent Contact.
- The Process fails with the error: FIELD_FILTER_VALIDATION_EXCEPTION .
- If the Contact record is corrected or if the Lookup Filter is altered then the Process works as expected.
- Is there a method to bulletproof the process to avoid the user seeing the Fault Error Message?
- With Flow we have fault handling. I am hoping I could update the Contact via the Flow, and if it should fail due to the same error, the fault handling would handle it better such as executing a Core Action.
- My question is if the Process calls the Flow, and then Flow's Fault Handler executes, would the Process still generate the same error to the end-user?
- Or do you have any other suggestions?
@Salesforce Process Builder @Jennifer (Jen) Lee @RAKESH GUPTA @Meighan Brodkey @Jake Faris @Shannon Hale
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