#PardotOpenOfficeHour Hi. I had a question re syncing with person accounts. Is that an all or nothing proposition? In other words, if you turn on person account syncing, it means that it will only sync with person accounts?
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Hi all, grateful for this discussion - it has been very helpful for a similar issue we are dealing with. Bit of a different angle...My client has decided to not use Person Accounts going forward and have amended their SFDC org accordingly to circumvent the *Person* accounts and lead types as if they did not exist in their org, migrated all data into other objects and are in the process of making these invisible to all users to fully retire them from use. Problem is we are stumbling into enormous workflow issues in the Pardot Sync and need their Pardot org switched back to default syncing asap so that they can sync with leads/contacts and associated (business) accounts and opportunities. Our (Partner) support case number is 24057531. @Robert Valdez Could this be looked at? Is there any best practice about making this type of workaround to not being able to switch back from enabling PAs in SFDC and making it sync well with Pardot in default mode? TIA.
