Does anybody else wonder why, when they create a case from a contact, saving the case takes them back to the CONTACT, not to the case, where you'd think they'd go? We've figured out this is a difference between Classic and Lightning that is extremely annoying-- Is there anything we can do about this? Any setting we can set or unset? Any help would be appreciated.
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@Trish Perkins The New Case button is Action. If you create any record from action. It will create record and shows success message but it will not redirected to newly created record(case record). You need to have custom lighting component which can create record and redirect to newly created record.
here is the idea
https://success.salesforce.com/ideaView?id=0873A000000lFe8QAE
