Hello -
Our company uses email-to-case within the Sales Cloud. We are currently going through our Lightning readiness report and trying to identify all of the benefits of using email-to-case and cases in Lightning.
We are currently using a Visualforce page that shows all emails related to a case. What our users like is that the subject line of those emails are Bold, indicating that the email has not been read. I didn't see a Lightning component that does the same thing.
If anyone is using email-to case in Lightning, how are you letting users know that emails have are read or unread?
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