Hello, I am using the Salesforce Lighting for Gmail, and it appears that the plug-in doesn't sincronize all emails to a selected contact/account. Instead, I have to go email by email, and relating them to the contact. Any solutions?
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That's RIGHT! Elna, you rockstar, you. :)
Be aware, though, that Activity Capture does not capture emails as TASKS, even if you see the email in the Activity History related list. So, if you have activity rollups, or activity requirements where you are counting task type = Email or something like that, you will need to rethink how you are calculating those numbers.
