Hi! We're making the move to Lightning with our sales team soon! In our build, I have Path set up for Leads, Campaigns, and a custom object that functions like Opportunities. We have 4 paths set up for Opportunities, and today I went through and updated several picklist fields for the actual values available on the record type. (Most of these fields get their values from a Picklist Value Set.)
After adjusting the available values on the record type, the Path ceased to load on the record page, and I wasn't able to access that specific path in setup either. On the record page, I get this error "Error on loading Path - You cannot view this Path. Contact your Salesforce administrator for help." On the setup side, I click Edit and then get a spinning arrow without anything loading. (Prior to the picklist value changes, Path was working fine.)
Does anyone have any ideas on what might be happening or which settings/values may affect this functionality? Thanks!
@Brooke Lane @Igor Androsov @Aria Niazi Thank you so much for the responses! The picklist values edited were dependent picklist fields. (i.e. program and applicable countries of service). I'm not sure when the Summer Release was pushed to our sandbox, but it is there now and if I create a new path, the Path Settings resume as normal. (However, deactivating previous paths did not work.) Thankfully we didn't have too much built around this, so it will be an easy delete-rebuild. So with the combined knowledge of your answers, I should be good! Thank you so much for reaching out and being willing to help me!
