Glad to join the group. Fastcall is an ISV partner with a highly-rated native phone app. We have two subscriptions plans in the same app and use capabilities to enable our "editions." We would love to control capabilities outside protected settings (so not via support.) And we would love to be able to bill for more granular features in our app. We did not take the extension package route.
Of course, when we enable capabilities in the subscriber org, we do not see these in our LMO. Huge bonus if we had this insight in our LMO. If we knew which features are enabled we could better support our subscribers.
We are also very interested in offering smaller "light" versions of our app. Basic SMS, internal calling within a Salesforce org (internal dialer.) Great small apps that can upgrade to our full capabilities.
@Richard Rosen - glad to have you here. For some of the things you are talking here, take a look at this community - https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F93A000000LgId.
