Thinking of developing some end user training? Good place to start = writing objectives; i.e what do you want users to get out of the training...then build your content around those objectives.
And remember: objectives should be specific and measurable; consider starting them with: "By the end of this training session, you'll be able to..." then insert specific and measurable objectives.
#EffectiveTrainingDrivesAdoptionHi Boris, I'm not aware of any sample templates but I had a look through some of my content and here are a few examples (for sales users)...hope they help.
By the end of this training session, you'll be able to:
1. Log into Salesforce from your laptop as well as your iPad
2. View a list of your Accounts by city, post code and industry
3. Create and update an Opportunity record
4. Update your forecast and see how your manager views this
5. Access your team dashboard to view the Sales leaderboard
