接続と統合
Build a complete customer view by connecting, transforming, mapping, and unifying data.
Connect, unify, query, and segment your data in Data 360.
Demonstrate your proficiency in connecting your Salesforce data in Data 360.
ガバナンスとセキュリティ
Govern and secure your data through tagging, policies, and data spaces.
Data Cloud の AI ベースのタギングとポリシーガバナンスを活用して、Agentforce とアプリケーションでデータガバナンスを一貫して適用する方法を学びます。
Manage your data effectively with tags, classifications, and policies.
Add extra security for your sensitive Data 360 data with Platform Encryption.
コンテンツの処理
Connect unstructured data, process content, and use RAG to prepare your content for AI.
Data Cloud の検索インデックス種別によって検索の精度が高まるしくみについて学びます。
Data Cloud で検索拡張生成 (RAG) を使用して、ナレッジでグラウンディングされたエージェントを実装する手順を学びます。
クエリとセグメント
Query, enhance, and segment unified data to improve data-driven actions and campaigns.
分析して予測する
Expand your data's impact with tools for analytics and building predictive models.
Turn unified data into valuable insights with standard and custom reports.
Create semantic models and semantic definitions to input your data into Data 360.
Build an AI model to predict lead conversion and display results with a screen flow.
データに基づいた行動
Build personalized experiences and better agents with unified data.
Bring insights from Data 360 into your Salesforce CRM org.
Combine the power of Data 360 and Flow Builder to automate processes with external data.
Discover how to implement Data 360 for Agentforce.