#Sales And Marketing14 utenti parlano di questo argomento

Putting the second address into another email field won’t necessarily make the existing integration treat it as another subscription for that Contact. 

I’d figure out how you want to model those subscriptions in Salesforce first. If the current Mailchimp integration keeps creating Leads and duplicates, another option is to handle the sync separately. I’ve used Skyvia (https://skyvia.com/data-integration/integrate-salesforce-mailchimp) for Mailchimp and Salesforce when I needed more control over the mapping and how records were matched before loading them.

If you want to import all existing emails from a PST file, the right method depends on where you want those emails to be imported. It is important for a large mailbox to keep the folder hierarchy, attachments and message properties rather than exporting individual emails. 

In case the destination requires a different email format, then you may try

for bulk PST conversion. It can process single PST or multiple PST files in a folder and export the mailbox data to MBOX, EML, EMLX, MSG, NSF, TGZ, HTML, MHTML, PDF and IMAP file formats. Conversion preserves folder and subfolder hierarchy, email properties and attachments. 

For a complete mailbox, batch processing is useful because all selected PST data can be handled together. The Date Range filter can also be left unused when the intention is to process the entire PST rather than a specific period. 

Before importing the complete mailbox, test a sample PST and verify the resulting folder structure and attachments.

Salesforce doesn't natively support true round robin when a lead is reassigned to a queue. Sending the lead back to the queue won't automatically assign it to the next rep. 

A better approach is to trigger the assignment when the lead status changes to Qualified

using Flow (or Apex if your logic is more complex). The flow can identify the next rep in the rotation and assign the lead directly. 

If your routing rules go beyond simple round robin (availability, territories, workload, etc.), get your hands on tools like LeadAngel, LeanData, or Kubaru. They are often used to handle that automatically instead of maintaining custom automation.