Nonprofit Success Pack

Hi Experts, 

 We have a requirement to display the total donation amount on the top-level parent account, which includes both the parent's own donations and the donations from all child accounts

under it. This should work even if the account hierarchy has multiple levels.  

• We're currently using the out-of-the-box NPSP rollup field 'Total Gifts', but it seems to only consider direct relationships, and we're unsure if it supports deep (multi-level) rollups across the entire account hierarchy. 

Example Scenario: 

• Parent Account 1 – Donation: 10
• Child 1 (child of Parent 1) – Donation: 20
• Child 2 (child of Child 1) – Donation: 30
• Child 3 (child of Child 2) – Donation: 40

Expected Outcome: 

• Parent 1 should display a total of 100 (10 + 20 + 30 + 40)
• Child 1 should display 90 (20 + 30 + 40)
• Child 2 should display 70 (30 + 40)
• Child 3 should display 40

 Can this be handled using Salesforce Reports?

Please guide me to find the best solution to implement this use case.  

NPSP Day Chicago - Wednesday, May 14

NPSP Day is heading back to Chicago in 2025! Join us in May!

Hosted by Soapbox Engage and Idlewild Partners, this day-long event designed specifically for the Salesforce nonprofit community. It’s a unique opportunity to: 

• Get hands-on training and experience with the Nonprofit Success Pack (NPSP)
• Connect with fellow nonprofit professionals
• Share and gain insights to elevate your use of Salesforce

We’d love for you to be part of the experience! Register today!

Questions? Don't hesitate to ask! 

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Thanks in advance! 

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Vol Hr records not showing up in volunteers personal web site so they can enter hours - just started late Feb 2025  - only for certain jobs is this happening -- volunteers are getting the email reminding them to do the job but  hours record is not showing up on their personal volunteer web site for them to enter hours .  Has anyone else seen this recently ?  if so - what was the solution.   thanks in advance  

There is an old post from 2020 that appears to be the same issue. I currently have a current case open for 3 days Case #470101203.  So this issue still has an unknown solution at this point.   Only appears to affect Wed jobs and can see nothing different between the Wed jobs that are performing as expected from the ones where the job is not showing to be able to report hours against it.   

 @Nonprofit Success Pack

@Salesforce.org System Administrators

Hub Automation User

Feb 25, 2020, 1:35 AM

@Salesforce.org System Administrators@Nonprofit Success Pack

Hi, 

I need to report on rollups across different objects.  Is this possible in the NPSP or would I need an app to do this?  Please see attached.  Thanks. 

Best, 

Sandra