I used a VPN briefly and now all of my hands-on orgs are not able to be launched. Some of my specific orgs for badges do not expire for 5 days (!!) so I cannot do anything. I am essentially frozen out by Salesforce's, shall we say interesting, approach now to security. It is a mess.
#Trailhead Challenges
2 risposte
Hi @Ian Armstrong,
It sounds like Salesforce may have temporarily restricted access due to the VPN activity being flagged as a security risk. A few things you can try:
- Log out of all Salesforce sessions and retry without the VPN.
- Clear your browser cache or test in an incognito/private window.
- If the users in the org are actually frozen, check whether you can still access the org through the login page instead of launching from Trailhead.
- For Trailhead playgrounds and hands-on orgs, the issue is often account-related rather than a badge-specific problem.
If the problem persists across multiple orgs, I'd recommend contacting Trailhead Help and providing the affected org URLs and screenshots of any error messages. They can verify whether a security lock or account restriction has been applied.
