These are the steps that my support person provided which ultimately worked for me:
Could you please confirm whether you have completed the following steps?
1. Click the Setup icon and then select Setup.
2. In the Quick Find box, search for and select Salesforce Go.
3. In the Search Features box, search for and select Agentforce Studio.
4. Click Get Started.
5. Click Turn On.
6. Click Confirm.
Completing these steps enables Agentforce in your Salesforce Special Edition org.
Once Agentforce has been enabled, you should be able to access it by following these steps:
1. Click the App Launcher (the nine-dot icon) located in the upper-left corner of the page.
2. Search for and select the Coral Cloud Resorts app.
3. Once the Coral Cloud Resorts Home page opens, you should see the Agentforce icon in the upper-right corner of the page.
14 risposte
