Hello - I am not able to extract refreshes as the Jobs are failing immediately, One program completed success without any errors and rest of the programs are NOT. It is connecting to the Tableau Bridge but it is failing. We are live on Tableau Cloud today and none of the data sources are refreshing with the exception of one data source. All these data sources are connected to Oracle Database.
#Tableau Cloud
As Mr.Diego mentioned, it would be helpful if you could share the exact error message first, but here are a few possible reasons why this might be happening:
1. The owner of the failed workbooks was changedAs explained in the documentation below, when you change the owner of a workbook on Tableau Cloud, the embedded credentials used to connect to the data source are cleared/lost. This could be causing the data source connection to fail.
https://help.tableau.com/current/server/en-us/owner.htmIf this is the case, you should be able to resolve the issue by editing the data source connection and re-embedding the credentials (the Oracle ID and password).
2. Multiple Oracle environments/networks are being usedWhile this might be less likely, if you are using two or more Oracle databases located on different networks, you will need to set up a dedicated Tableau Bridge server for each network/pool.
https://help.tableau.com/current/online/en-us/to_enable_bridge_live_connections.htm
