Hi All, We have recently enabled the EAC in our org and initially rolled out for few of the users as a soft launch with only Email synced default option. But we have couple of requirements which we want :
- Private meetings should not be visible by others in Salesforce via EAC. Do we have a way through which we can restrict the private meetings to not synced or should not be visible by others if synced via EAC.
Please let me know if it is possible with some configuration in EAC or Salesforce. Thanks!
1 risposta
If you want to keep private meetings hidden in Salesforce via Einstein Activity Capture, disable the “Sync private events” setting in the EAC configuration.
Check out:
https://help.salesforce.com/s/articleView?id=000392320&type=1
https://help.salesforce.com/s/articleView?id=sales.aac_event_sync_private_events.htm&type=5
