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Anurag Chakravorty ha fatto una domanda in #Automotive Cloud

I will be put in an upcoming project on automotive cloud, but i have very minimal knowledge on it . I wanted to work on some hands on projects before hand but i cant find any good resources online. can please somebody help me ?   

3 risposte
  1. 20 gen 2025, 10:47

    Hi @Anurag Chakravorty

     To prepare for your project i.e integrating Salesforce Automotive Cloud with Amazon voice, you can start by familiarizing yourself with the core features of Salesforce Automotive Cloud and how it manages vehicle and service data.  

    Refer: 

    https://developer.salesforce.com/docs/atlas.en-us.automotive_cloud.meta/automotive_cloud/dev_guide.htm

     

    To integrate Amazon voice (such as Alexa) into Salesforce, you’ll want to leverage tools like the Alexa Skills Kit (ASK) and the Alexa Auto SDK. 

    Refer: 

    https://trailhead.salesforce.com/content/learn/modules/alexa-development-basics/get-started-with-alexa

      

    Salesforce Service Cloud Voice integrates telephony services and voice capabilities, so understanding this can help you integrate voice features directly into Salesforce. Service Cloud Voice uses Amazon Connect, Amazon’s cloud-based contact center service.  

    Refer: 

    https://help.salesforce.com/s/articleView?id=service.voice_getting_to_know.htm&type=5

     

    https://help.salesforce.com/s/articleView?id=service.voice_setup_enable.htm&type=5

     

    https://developer.salesforce.com/docs/atlas.en-us.voice_developer_guide.meta/voice_developer_guide/voice_intro.htm

     

     

    New Salesforce Connected Vehicle App Helps Automakers Quickly Build and Deliver Connected Car Features and Services

     

     

      

    Hope this helps. Thanks!

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