Hello everyone,
I have doubts about the availability of tracking data related to whatsapp sendings. Are they present in the dataviews? or are they only present in datorama and via tracking extract in automation studio?
Do you have any solutions in this case?
1 risposta
Hi Alex!
-Dataviews: generally dont provide whatsapp send/receive data by default
-Datorama: can be used to analyze whatsapp data if integrated properly
-Automation studio: allows for extracting whatsapp tracking data through Tracking Extracts
in short, for full whatsapp tracking and reporting, you will likely need to rely on Tracking Extracts in Automation Studio or Datorama, assuming your whatsApp messaging is properly integrated with these systems
