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Hello - I completed the challenge on Oct 24 but I'm unable to receive the points because I cannot connect my playground.

I keep getting the attached error message (see below). Does anyone have the same issue ?

PS: I haven't received any email from the support team. I tried to refresh multiples time and no updates yet.

How to connect your (AgentForce) playground  when you never received a password reset email?

 

#Trailhead Challenges

1 risposta
  1. 24 ott 2024, 18:42

    Hi, @Corinne Konan Brou

     

    Unfortunately, there is no solution at the moment. 

     

    Under normal circumstances, when you create a Playground for Agentforce, you should receive a confirmation email. 

     

    However, for the past few days, this system has been experiencing interruptions, and many users have complained that they are unable to receive the confirmation email. 

     

    Currently, there is no way to resolve this issue. 

     

    You can try registering again in a few hours or the next morning. Until you receive the confirmation email for the Agentforce Playground, you won’t be able to complete this Challenge. 

     

    Sincerely, 

    Mykhailo Vdovychenko 

    Bringing Cloud Excellence with IBVCLOUD OÜ

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