Using Einstein Activity Capture in Sales Cloud. Users appreciate the logging of activity via Einstein Activity Capture, but management wants more info on meeting activity (topics discussed, next steps, etc.). Thought was to edit the logged activity to add details, but after editing a record, the updates didn't show up on unified activity report. Is this because EAC data is in a different object than Activities timeline data (and this won't work), or is there just a delay in data update to show on a report?
Anyone else experience this?
Thanks!
7 risposte
@Eileen Doherty Even if it's a multi select pick-list, it should show data in the report. Can you also check the field level security for this field?
