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Hello Everyone, has anyone experienced "enable as partner" and "enable as partner user" actions not available on the page layout or record page for accounts & contacts? The digital experience was already enabled. We received gold partner licenses from our sister org. I was trying to setup users and found out how to do so but don't see the action that will kick it all off (on the account nor contact). I also have manage external users permission. I do see actions for community case, disable customer account and others. I've been googling but having hard time to come across a reason.

'Enable as Partner' Action Missing

 

Enable Partner User Record Page.png

 

 

#Digital Engagement

10 risposte
  1. 9 set, 08:26

    Hi @Desiree Martinez

     

    Add Enable as Partner to the Account page layout and Enable Partner User to the Contact page layout under Salesforce Mobile and Lightning Experience Actions and

     

    the Contact must be associated with an Account.

     

    I hopo this help !!

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