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Topics#Trailhead ChallengesDomanda di Amy Zaslansky
Amy Zaslansky (Amy Zaslansky) ha fatto una domanda in #Trailhead Challenges
15 lug 2024, 22:02

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

I am getting the error message: Could not find an active case record type named 'Product Support' for the 'Product Support' support process for the Modify Your Data Model. Suggestions on how to fix? Images attached.

Modify Your Data: Could not find an active case record type named 'Product Support' for the 'Product Support' support process.

 

Screenshot 2024-07-15 at 6.01.06 PM.png

 

Screenshot 2024-07-15 at 6.00.41 PM.png

 

Screenshot 2024-07-15 at 5.57.45 PM.png

 

#Trailhead Challenges

6 risposte
  1. Jeff Weller (PARQA Inc.) Forum Ambassador
    16 lug 2024, 05:20

    Hello@Amy Zaslansky,

    • Make sure  Support Process label is correct
    • Make sure you are checking the challenge in correct org