I'm an intern under an admin who wants to implement EAC, but our IT department is not ecstatic about the idea of implementing EAC due to security reasons. There are many companies that use this feature, so I'm curious how some other companies are using EAC in a safe and secure manner.
3 risposte
I mean, if they want to call that a security breach, I guess you could, but if you are using eac to sync emails to salesforce, then that is intentional.
Check this guide
https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/sales_activity_capture_security.pdf
